CuBoKa · DESKIE AI FRONT DESK
DESKIE AI · INTELLIGENT FRONT DESK

Give every call and message
a fast, accurate and actionable answer.

Deskie AI connects phone, messaging and booking. It understands your business, answers questions, recommends the right service, completes booking actions and hands complex needs to staff with full context.

✓ AI voice and chat✓ 24/7 and multilingual✓ Booking actions and human handoff
ONE FRONT DESK, TWO CHANNELS

Voice captures immediate demand.
Chat keeps every conversation moving.

Both channels share the same classes, pricing, instructors, locations and booking rules. Customers receive consistent answers while teams keep the full context in one place.

V
DESKIE AI VOICE

AI Voice Reception

Answer inquiries after hours, during call peaks or while the front desk is busy—then complete standard requests.

  • Answer class, price, location and opening-hour questions
  • Recommend a service, instructor or suitable time
  • Create, reschedule and cancel bookings
  • Escalate complex needs with a call summary
Primary value: reduce booking loss from missed calls
C
DESKIE AI CHAT

AI Conversation Reception

Bring website, WhatsApp, Messenger and SMS inquiries into one consistent reception workflow.

  • Handle messages across channels in one process
  • Answer from approved business knowledge
  • Book, reschedule, cancel and guide the next step
  • Hand off decisions with full customer context
Primary value: shorten wait time and prevent missed messages
FROM QUESTION TO ACTION

Deskie has one clear job: handle inquiries well.

It does not replace the complete AI Growth system or human judgment. It specializes in high-volume reception, valid bookings and clean handoff.

01

Understand

Ask / Compare / Book

02

Answer

Classes / Prices / Policies

03

Check

Instructor / Room / Time

04

Complete

Create / Change / Cancel

05

Hand off

Summary / Need / Task

OPERATING CONTROLS

Make AI work to your operating rules.

KB

Business Knowledge

Keep classes, services, pricing, locations, hours, refund and booking policies consistent.

HR

Reception Strategy

Use Deskie continuously, after hours or as overflow support during peak periods.

HO

Human Handoff

Route complex needs to the right employee with intent, conversation summary and booking outcome.

FAQ / PRODUCT KNOWLEDGE

Frequently Asked Questions

Clear answers about product fit, capabilities, implementation and growth.

What inquiries can Deskie AI handle?

It can answer questions about classes, services, pricing, hours, locations and policies, recommend options, manage bookings and escalate when required.

Does Deskie AI support voice and messaging?

Yes. Deskie provides AI voice and AI chat reception, with chat available for website, WhatsApp, Messenger and SMS scenarios.

Can Deskie AI manage bookings?

It can use connected services, instructors, rooms and availability to create, reschedule and cancel bookings, subject to the enabled plan.

Does Deskie AI support multiple languages?

Yes. Languages, business knowledge, reception hours and human handoff rules can be configured around business needs.

How is Deskie AI different from AI Growth?

Deskie is the product focused on voice and messaging reception. AI Growth is the complete solution created when CuBoKa, WeBo, Deskie and automated engagement work together.

Does Deskie AI replace front-desk staff?

No. It is best for after-hours coverage, peak demand and repetitive inquiries. Staff can take over complex cases with the full context preserved.